Wipro - Chennai

Experience - 0 to 2

Key Skills - Strong Communication & Interpersonal Skills, Customer Handling & Relationship Management, Problem-Solving & Analytical Thinking, Time Management & Multitasking, Attention to Detail, Team Collaboration & Coordination, Adaptability & Quick Learning, Process Adherence & Documentation, Basic Technical Troubleshooting (if required for the role), Proficiency in MS Office (Excel, Word, PowerPoint), Task Prioritization & Deadline Management, Professional Email & Call Etiquette, Ability to Follow Standard Operating Procedures (SOPs), Escalation Handling & Issue Resolution,

Wipro - Gurgaon

Experience - 3 to 5

Key Skills - Customer support, Technical troubleshooting, SLA adherence, Query resolution, Ticket management, Incident documentation, Problem diagnosis, Client communication, Email support, Call handling, Knowledge base usage, Product support, Product navigation assistance, Escalation management, Trend analysis, Customer service, Professional communication, Record keeping, Process compliance, Multi-tasking, Time management, Attention to detail, Learning agility, Product training participation, Self-learning, Client relationship management, Alternative solution offering, Follow-up coordination, Documentation skills.,

Microsoft - Bangalore

Experience - 1 to 3

Key Skills - Technical Troubleshooting, Customer Support, Cloud Security, Incident Management, Linux, Windows Server, TCP/IP, Networking, Microsoft Sentinel, Microsoft Defender, Cybersecurity, System Administration, DevOps, SRE, Communication, Problem Solving,

Wipro - Pune

Experience - 5 to 8

Key Skills - Team Performance Management, Process Monitoring, SLA Management, Technical Troubleshooting, Escalation Handling, Client Query Resolution, Performance Dashboard Review, Documentation & Reporting, Call Log Analysis, Compliance Monitoring, Product Knowledge Development, Customer Service, Problem Solving, Communication Skills, Training & Mentoring, Technical Capability Building, Process Guidance, Root Cause Analysis, Alternative Solutions Offering, Follow-up & Feedback Handling, Operational Excellence, Knowledge Base Creation, User Support, Professional Etiquette, Decision Making, Time Management, Stakeholder Coordination.,

Wipro - Chennai

Experience - 1 to 3

Key Skills - Strong Communication & Interpersonal Skills, Customer Handling & Relationship Management, Problem-Solving & Analytical Thinking, Time Management & Multitasking, Attention to Detail, Team Collaboration & Coordination, Adaptability & Quick Learning, Process Adherence & Documentation, Basic Technical Troubleshooting (if required for the role), Proficiency in MS Office (Excel, Word, PowerPoint), Task Prioritization & Deadline Management, Professional Email & Call Etiquette, Ability to Follow Standard Operating Procedures (SOPs), Escalation Handling & Issue Resolution,

Wipro - Bangalore

Experience - 5 to 8

Key Skills - Team Performance Management, Process Monitoring, SLA Management, Technical Troubleshooting, Escalation Handling, Client Query Resolution, Performance Dashboard Review, Documentation & Reporting, Call Log Analysis, Compliance Monitoring, Product Knowledge Development, Customer Service, Problem Solving, Communication Skills, Training & Mentoring, Technical Capability Building, Process Guidance, Root Cause Analysis, Alternative Solutions Offering, Follow-up & Feedback Handling, Operational Excellence, Knowledge Base Creation, User Support, Professional Etiquette, Decision Making, Time Management, Stakeholder Coordination.,

Wipro - Pune

Experience - 1 to 3

Key Skills - Strong Communication & Interpersonal Skills, Customer Handling & Relationship Management, Problem-Solving & Analytical Thinking, Time Management & Multitasking, Attention to Detail, Team Collaboration & Coordination, Adaptability & Quick Learning, Process Adherence & Documentation, Basic Technical Troubleshooting (if required for the role), Proficiency in MS Office (Excel, Word, PowerPoint), Task Prioritization & Deadline Management, Professional Email & Call Etiquette, Ability to Follow Standard Operating Procedures (SOPs), Escalation Handling & Issue Resolution,

Wipro - Pune

Experience - 3 to 5

Key Skills - Customer support, Technical troubleshooting, SLA adherence, Query resolution, Ticket management, Incident documentation, Problem diagnosis, Client communication, Email support, Call handling, Knowledge base usage, Product support, Product navigation assistance, Escalation management, Trend analysis, Customer service, Professional communication, Record keeping, Process compliance, Multi-tasking, Time management, Attention to detail, Learning agility, Product training participation, Self-learning, Client relationship management, Alternative solution offering, Follow-up coordination, Documentation skills.,

Microsoft - Chennai

Experience - 2 to 4

Key Skills - Customer support and service delivery, Technical troubleshooting, Case management, Escalation handling, Service level agreement management, KPI monitoring, Process compliance, Technical readiness and training, Product and service knowledge, Content creation and documentation, Knowledge management, Change management, Stakeholder collaboration, Cross-team coordination, Customer experience management, Problem solving, Root cause analysis, Quality assurance, Communication and influencing skills, Relationship management, Project and program management, Microsoft products and services, Data analysis and reporting, Operational excellence,

Wipro - Hyderabad

Experience - 5 to 8

Key Skills - Team Performance Management, Process Monitoring, SLA Management, Technical Troubleshooting, Escalation Handling, Client Query Resolution, Performance Dashboard Review, Documentation & Reporting, Call Log Analysis, Compliance Monitoring, Product Knowledge Development, Customer Service, Problem Solving, Communication Skills, Training & Mentoring, Technical Capability Building, Process Guidance, Root Cause Analysis, Alternative Solutions Offering, Follow-up & Feedback Handling, Operational Excellence, Knowledge Base Creation, User Support, Professional Etiquette, Decision Making, Time Management, Stakeholder Coordination.,

Wipro - Pune

Experience - 0 to 2

Key Skills - Strong Communication & Interpersonal Skills, Customer Handling & Relationship Management, Problem-Solving & Analytical Thinking, Time Management & Multitasking, Attention to Detail, Team Collaboration & Coordination, Adaptability & Quick Learning, Process Adherence & Documentation, Basic Technical Troubleshooting (if required for the role), Proficiency in MS Office (Excel, Word, PowerPoint), Task Prioritization & Deadline Management, Professional Email & Call Etiquette, Ability to Follow Standard Operating Procedures (SOPs), Escalation Handling & Issue Resolution,

Wipro - Bangalore

Experience - 1 to 3

Key Skills - CAD Support, CAE Support, PLM Support, SolidWorks, Creo, AutoCAD, Ansys, Abaqus, Ansa, Cadenas, L1 Support, L2 Support, Flexera, OpenLM, License Server Management, License Optimization, SCCM, Application Packaging, Software Deployment, Power BI, License Utilization Reporting, Dashboard Creation, Team Leadership, Incident Management, Service Request Management, Migration Activities, Design Data Server Migration, Technical Troubleshooting, Vendor Coordination, IT Collaboration, Documentation Management, System Configuration Management, Support Process Documentation.,

Wipro - Bangalore

Experience - 3 to 5

Key Skills - Customer support, Technical troubleshooting, SLA adherence, Query resolution, Ticket management, Incident documentation, Problem diagnosis, Client communication, Email support, Call handling, Knowledge base usage, Product support, Product navigation assistance, Escalation management, Trend analysis, Customer service, Professional communication, Record keeping, Process compliance, Multi-tasking, Time management, Attention to detail, Learning agility, Product training participation, Self-learning, Client relationship management, Alternative solution offering, Follow-up coordination, Documentation skills.,

Wipro - Pune

Experience - 5 to 8

Key Skills - Team Performance Management, Process Monitoring, SLA Management, Technical Troubleshooting, Escalation Handling, Client Query Resolution, Performance Dashboard Review, Documentation & Reporting, Call Log Analysis, Compliance Monitoring, Product Knowledge Development, Customer Service, Problem Solving, Communication Skills, Training & Mentoring, Technical Capability Building, Process Guidance, Root Cause Analysis, Alternative Solutions Offering, Follow-up & Feedback Handling, Operational Excellence, Knowledge Base Creation, User Support, Professional Etiquette, Decision Making, Time Management, Stakeholder Coordination.,

Wipro - Mumbai

Experience - 0 to 2

Key Skills - Strong Communication & Interpersonal Skills, Customer Handling & Relationship Management, Problem-Solving & Analytical Thinking, Time Management & Multitasking, Attention to Detail, Team Collaboration & Coordination, Adaptability & Quick Learning, Process Adherence & Documentation, Basic Technical Troubleshooting (if required for the role), Proficiency in MS Office (Excel, Word, PowerPoint), Task Prioritization & Deadline Management, Professional Email & Call Etiquette, Ability to Follow Standard Operating Procedures (SOPs), Escalation Handling & Issue Resolution,